Survey

If you are a buyer for business, what do you do when you have a major complaint about a product or service from a suppiier?

Send a written complaint to the supplier's service department.
Tell the sales rep. If not corrected. go to the GM or President.
Begin shopping for a better supplier.
Cancel all orders until supplier solves the problem.
Look at order history. Take one or more steps listed above.

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Thanks for all that you do for Purchasing.

Alan Sadberry
Facilities Buyer
FMC Technologies
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