Survey

If you are a buyer for business, what do you do when you have a major complaint about a product or service from a suppiier?

Send a written complaint to the supplier's service department.
Tell the sales rep. If not corrected. go to the GM or President.
Begin shopping for a better supplier.
Cancel all orders until supplier solves the problem.
Look at order history. Take one or more steps listed above.

Professional Purchasing

The Society publishes PROFESSIONAL PURCHASING monthly and has been doing so since 1972. Members of the American Purchasing Society can enjoy exclusive purchasing benefits.

This supply chain management publication includes:


  • Supply chain management newsletter helps purchasing professionals perform their job more efficiently.
  • Reviews of the economy, price indexes, and business related news.
  • Advertisements on the purchasing job board for buyers, purchasing managers, or purchasing executives.
  • Tips on purchasing related subjects.
  • Questions from members are answered.
  • Online course schedules
  • Member profiles
  • Books offered by the Society
  • Certification Announcements
  • and More!

Sorry, but you must have an active membership in order to view these PDF's. If you are interested in learning more about our memberships, browse our Membership Benefits page.