Survey

If you are a buyer for business, what do you do when you have a major complaint about a product or service from a suppiier?

Send a written complaint to the supplier's service department.
Tell the sales rep. If not corrected. go to the GM or President.
Begin shopping for a better supplier.
Cancel all orders until supplier solves the problem.
Look at order history. Take one or more steps listed above.

At American Purchasing Society we offer a variety of useful materials including online training for purchasing agents and procurement training books to help you become the best purchasing agent you can be.

Our extensive library of procurement training books cover a number of topics that will be helpful for anyone in the business. Our purchasing agent training seminars and courses can also be purchased through our website.

Members receive a significant discount on our training for buyers and purchasing agents. So, if you are a member, please log in to see member prices. If you aren't a member and are seeking to advance your career in procurement, sign up today to access our member discount as well as the numerous resources available for members only.

 

I was recently hired as one of two purchasers. I have a lot to learn, but your courses are so beneficial.

Ann Chaple
Buyer
Integra Companies
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