If you are a buyer for business, what do you do when you have a major complaint about a product or service from a suppiier?

Send a written complaint to the supplier's service department.
Tell the sales rep. If not corrected. go to the GM or President.
Begin shopping for a better supplier.
Cancel all orders until supplier solves the problem.
Look at order history. Take one or more steps listed above.

The Advantages of Purchasing Paperwork Reduction

Date: 06/14/2017

Many of the time consuming chores of good purchasing practices can be improved by smart use of the computer. Transactions can be sped up, many errors eliminated, and labor cost reduced. A computer program to generate purchase orders provides these advantages, but proper buying still requires human interaction. The computer program will not negotiate the best deal. Neither will it insert every terms and condition required for a particular purchase. A good program allows the inter action with the buyer who must decide which clauses to insert in the PO and which clauses to not include. Automation will not replace the human element in buying.

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Balasubramani M - Jun 15 2017 12:00 AM

The use technology is suitable for repetitive items especially MRO category ones and raw materials where the terms and conditions, prices are fixed for a period.Automation will free buyer from data entry and can concentrate on cost reduction,vendor consolidation and supply chain short comings.